As we move further into a partnering process it is more likely that tension and conflicts may emerge, as discussions get more detailed and different views emerge.

The partners need to be specific about the tasks to be undertaken, who will be responsible and what level of commitment may be required.

Not only is it critical to resolve conflicts between partners quickly but how it is done can have a lasting impact on the partnering relationships.

What you'll learn

  • Negotiation Styles

    Learn and explore the different negotiating styles that partners bring to the table

  • Interest Based Negotiation

    Learn about a highly successful method of negotiating called Interest Based Negotiation or IBN

  • Strategic Questioning

    Discover the difference that intentional questioning can make to negotiations and build your communication skill-set by seeing some negotiation in practice.

Course curriculum

  • 1


    • Welcome and what's in this course

    • Navigating the course - some tips

    • Get the workbook

    • Before you begin...

  • 2

    Conflict Resolution

    • Conflict Resolution

    • Negotiating Styles

    • The Five Styles

    • Analysis of Negotiating Styles

    • Quiz 1

  • 3

    Interest Based Negotiation

    • Interest Based Negotiation

    • Positions and Interests

    • Principles of Interest Based Negotiation

  • 4

    Negotiating in Practice

    • Access Track Negotiation - A Scenario

    • Access Track Negotiation - Role Play Video

    • Quiz 2

  • 5

    Strategic Questioning

    • Asking the Right Question

    • Levels of Questions

    • Strategic Questioning Activities

  • 6

    Communication Skills

    • Communication Skills

    • Quiz 3

  • 7

    Next Steps

    • Congrats! Here's what's next...

Course Pricing

Price is in Australian Dollars and includes Goods and Services Tax

Course Bonuses

In addition to the course content you will also receive:

  • Downloadable Workbook

    Download the official workbook in each course to support you as you work through the lessons

  • Certificate of Completion

    Receive your personalised Certificate on satisfactory completion of each course or collection of courses

  • Lifetime Access

    You'll be able to come back and revisit the course material at any time

Develop your partnering skills today